process-management

Process Mapping

o2h has spent considerable time to map and document all processes within the organisation to ensure that each individual, from business development to group-leaders and bench chemists, knows exactly at what step their input will be required.

Though initially an intensive process, this defined process management means there is a clear path for communication as well as trouble-shooting when needed.

o2h also continuously monitors and updates its processes to keep them relevant and optimised. This process is a part of the feedback loop from both in-house scientists and our clients to ensure that client priorities are met and correct deliverables are set at each point of the project.